FAQs

A: Contact us at 952-463- 1200 or [email protected] to speak to a MyEyeStore representative, or simply click the Sign Up link to get started!

A: Your web store can be built and running within 2 to 4 weeks.

A: No additional technology purchases are required for my eye store. We host and manage everything through our “Cloud.”

A: The only addition you will need to make to you current website is to provide a clickable link to your web store on your home page.

A: If you are interested, we can build a website for you or you can offer a link to your online store on your Facebook page.

A: We offer ongoing support for training, products, pricing, fulfillment and other needs your practice may have as it relates to your online store. You will have a dedicated customer relationship manager.

A: Your web store has a Practice Administration site from which you can monitor all orders, patients, products, etc.

A: We communicate with your patients via emails that use your practice name. Your patients will be notified when their order has been received and shipped, and will be provided a tracking number to track their product. They will also be advised of any backorders of product.

A: You completely control your product portfolio and product pricing. We show you how easy it is to keep your pricing up to date in real time.



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