FAQs

A: My Eye Store charges a low, flat monthly fee. There is no set up fee and we do not revenue share.

A: Contact us at 952-463- 1200 or [email protected] to speak to a my eye store representative. Fill out some simple paperwork, set up an hour for staff training, approve products and pricing, place a button on your website and Go Live!

A: Your web store can be built and running within 2 to 4 weeks.

A: No additional technology purchases are required for my eye store. We host and manage everything through our “Cloud.”

A: The only addition you will need to make to you current website is to provide a clickable link to your web store on your home page.

A: If you are interested, we can build a website for you or you can offer a link to your online store on your Facebook page.

A: We offer ongoing support for training, products, pricing, fulfillment and other needs your practice may have as it relates to your online store. You will have a dedicated customer relationship manager.

A: We communicate with your patients via emails that use your practice name. Your patients will be notified when their order has been received and shipped, and will be provided a tracking number to track their product. They will also be advised of any backorders of product. Our system also has the ability to send email blasts to registered patients at your request.

A: When a contact lens order is placed, an email is sent to the practice with the order and patient information for verification. If it is approved by the practice, the order will be processed and contact lenses will be shipped to the patient’s home. If the order is denied, the patient will be notified with an email explaining why their order cannot be processed.

A: Your web store has a Practice Administration site from which you can monitor all orders, patients, products, etc.

A: You completely control your product portfolio and product pricing. We show you how easy it is to keep your pricing up to date in real time.

Address

4801 W. 81st St. Suite 111
Bloomington, MN 55437

Phone

Phone : (952) 463 1200
Fax : (952) 463 1201

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